Wholesale Launch Party! Bonus Discounts Available At Cart Screen!

FAQs

  • How do I shop on the Redline Steel Wholesale website?
  • What is your shipping policy?
  • Is there a minimum order quantity?
  • Can I resell on Amazon?
  • Do you allow drop shipping?
  • What is your return policy?
  • I am having difficulties placing and order or accessing my account, what did I do wrong?
  • What is the time frame to ship an order?
  • What method do you use to ship orders?
  • Where can you ship to?
  • What payment methods are available?
  • Where are your products made?
  • What do I do if I received incorrect items, damaged items, or have questions about my order?
  • I used a promo code but did not receive the discounted price - what should I do?
  • How can I track my order status online?

How do I shop on the Redline Steel Wholesale website?

Shopping on Redline Steel wholesale is super easy! First, apply for a wholesale application on our website. Applications are generally approved within 24 hours of receipt. To be eligible for a wholesale account you will need to have a reseller’s certificate in the state you are registered to sell in or where your physical storefront is. Once your account is verified you will have access to wholesale pricing, receive special promotions via email, re-order past ordered items easily, and view your order history and shipping status. To set up a wholesale account we will need to collect personal information from you such as your name, address, phone number, email address, and resellers certificate. View our Privacy Policy to find out exactly how we use your information. Once your account is created you will be able to make purchases quickly and easily.

What is your shipping policy?

All orders are shipped from Tanner, Alabama. Shipping costs are the responsibility of the customer. We calculate the shipping charge based on the order value:

Order Value

Shipping Charge

$100.00 - 150.00

$15.00

$150.00 - 200.00

$22.50

$200.00 - 250.00

$30.00

$250.00 - 300.00

$37.50

$300.00 - 350.00

$45.00

$350.00 - 400.00

$52.50

$400.00 - 450.00

$60.00

$450.00 - 500.00

$75.00

$500.00+

Viewable in check out screen

 

This is our best approximation of what our actual shipping costs work out to as we are unable to calculate the actual shipping cost at the time the order is placed and want to charge your payment method only once.

Is there a minimum order quantity?

Yes, our minimum order quantity is 5 items per SKU. A SKU encompasses a product's color and size. For example, an order cannot consist of 2 Black Cursive Love pieces and 3 Red Cursive Love pieces as the MOQ for each item is 5. 

Can I re-sell on Amazon?

Currently we do not allow resellers on Amazon, and you must agree to this during the account application process. We do allow reselling on your own online storefront or other e-commerce channels.

 

Do you allow drop shipping?

Absolutely! Eligibility for Drop-Shipping is required for a pre-screening to see if you quality Reach out to andy@redlinesteel.com for pricing and other assistance setting up your dropship store


What is your return policy?

We allow a 5-day window from delivery for you to inspect your shipment. Any damaged items will be replaced free of charge with photo proof of damage. If you would like to return an item with no defects you will be subject to return shipping charges and a 20% restocking fee.

I am having difficulties placing an order or accessing my account, what did I do wrong?

If you should receive an error message or are sent to an error page, please contact customer care to discuss the error so we may address the issue and help you with your order. We apologize for any inconvenience and will be more than happy to help. Call us at 1-800-308-6708 or email us at sales@redlinesteel.com. If you cannot access your account, try resetting your password and then re-logging in with your new password.

 

What is the time frame to ship an order?

We strive to be one of the quickest distributors in the industry. All orders will generally ship within 2-5  business days. 

What method do you use to ship orders?

We ship via UPS and USPS from Tanner, Alabama.

Where can you ship to?

Currently we can only ship within the continental U.S. If you are located in Canada and would like to order from us, please contact us via email and we can discuss shipping arrangements.

What payment methods are available?

We accept Visa, MasterCard, AmEx, Apple Pay, Discover Card, and PayPal. Your credit card or other payment method will be charged once the order is placed. 

 

Where are your products made?

All of our steel products are designed and manufactured right here in the USA using materials sourced from US vendors. 

What do I do if I received incorrect items, damaged items, or have questions about my order?

Our customer support team is standing by ready to help you and resolve any outstanding issue! Feel free to email us at sales@redlinesteel.com and we will respond to you within 24 hours, Monday-Friday.

I used a promo code but did not receive the discounted price - what should I do?

The promotional discount code may have expired. If you have questions or concerns, please feel free to contact our customer care department at sales@redlinesteel.com.

How can I track my order status online?

Once your order is placed for shipment, you will receive an email with tracking information provided by UPS or the USPS. 

 

Privacy Policy

Privacy Policy

Protecting your private information is our priority. This statement of privacy applies to www.RedlineSteel.com and Redline Steel, LLC. and governs the data collections and usage. For the purposes of this privacy policy, unless otherwise noted, all references to Redline Steel include www.RedlineSteel.com. The Redline Steel website is an e-commerce website. With purchases, we supply our subscriber's email address and contact information to an independent contractor who then may contact the subscriber by email after the purchase.  Sales proceeds may be collected by the independent contractor. You may opt out of receiving these emails at any time by clicking the unsubscribe link inside the email. You will never be contacted by the independent contractor again once you unsubscribe. Your information will never be rented or sold.

By using the Redline Steel website, you consent to the data practices described in this statement.

Collection of Personal Information

Redline Steel may collect personal identifiable information, such as your name, email address, and mailing address. We DO NOT store any payment information. 

Redline Steel encourages you to review the privacy statements of websites you choose to link to from Redline Steel so that you can understand how those websites collect, and use your information. 

What we collect 

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

If you have any questions or concerns regarding this policy, you should contact us at support@redlinesteel.com 

 

Net Orders Checkout

Item Price Qty Total
Subtotal $0.00
Shipping
Total

Shipping Address

Shipping Methods